Secnet used to be a secured irc network. Now it is my playground.

.portfolio

Things i have done

Welcome to my portfolio. Click the icons to the right to see more about the projects.

Please keep in mind that this, ofcourse, is just a small portion of what I have done. It is simply too much work to put every little tinkering up here.

Most of these things here were created on a "professional" basis. For the more hobby-like projects I'd like to point out the playground section.

.projects

Click to view details

.creative industries

Dc net ticket system


.details

Company: Creative Industries

Systems: IIS/MsSql
Languages: ASP

Short description:

Development of a ticket system for the hosting support desk of Creative Industries.

Long description:

The support department of Creative Industries lacked a decent support system. Therefor a new system was developed from scratch within the dc-net environment (CRM solution of Creative Industries).

The system supports fast ajax customer and ticket searches, ticket tracking, assignments and document attachments.

In the months following the implementation of the system, the support department got alot of positive feedback due to better call-backs and information distribution.